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5-Star Aftersales Service

We know how important aftersales service are and we are proud to say that we are possibly the best, most responsive and fastest in this industry.

EMPIRE vs
Industry Standard

Same Day

vs 2-3 working days

To respond to an after-sale issue

2-3 Days

vs 1-3 weeks

To arrange for a technician to go down for service

1 Trip

vs 1-3 trips

To diagnose the issue and fix it

Total Time: 2-3 Days

vs 1-6 weeks

From issue arising to fixing issue

100% Satisfaction. Hear from customers themselves!

The owners of EMPIRE massage chairs are super impressed by how fast and responsive our technican team is!

100% Satisfaction Rate with EMPIRE

An EMPIRE massage chair means a world-class aftersale service that is possibly the #1 in the market. Our dedication to the speed and efficiency means that you will have nothing to worry about.